# docs_ucstack

> Knowledge base documentation for docs_ucstack.

## DocsHub

- [Accessing the Cloud Phone System Portal](https://docs.ucstack.io/docs/accessing-the-portal.md)
- [Allowing / Blocking Callers on Cloud](https://docs.ucstack.io/docs/allow-or-blocking-callers.md)
- [Answering Rules on Cloud](https://docs.ucstack.io/docs/answering-rules.md)
- [Add Music On Hold on Cloud](https://docs.ucstack.io/docs/add-music-on-hold.md)
- [Using Call Parking on Cloud](https://docs.ucstack.io/docs/using-call-parking.md)
- [Time Frame on Cloud](https://docs.ucstack.io/docs/time-frame.md)
- [Contacts on Cloud](https://docs.ucstack.io/docs/contacts.md)
- [Auto Attendant / IVR Receptionist on Cloud](https://docs.ucstack.io/docs/configure-an-auto-attendant-netsapiens.md)
- [Managing your DIDs on Cloud](https://docs.ucstack.io/docs/managing-dids.md)
- [Call Queue Configuration on Cloud](https://docs.ucstack.io/docs/call-queue-configuration.md)
- [Managing users (extensions) in your Cloud System](https://docs.ucstack.io/docs/managing-users-extensions-in-your-cloud-system.md)
- [Configuring your Voicemail](https://docs.ucstack.io/docs/voice-settings.md)
- [Record your personal Cloud voicemail greeting](https://docs.ucstack.io/docs/message-daccueil-aide-mémoire.md)
- [Understanding the Cloud Voicemail Tree](https://docs.ucstack.io/docs/voicemail-tree.md)
- [Reserved Extensions](https://docs.ucstack.io/docs/reserved-extensions.md)
- [Star Codes and Feature Extensions](https://docs.ucstack.io/docs/star-codes-and-feature-extensions.md)
- [Suggested Extension Ranges](https://docs.ucstack.io/docs/suggested-extension-ranges.md)
- [Hot Desk](https://docs.ucstack.io/docs/hot-desk.md)
- [On‑Demand Call Recording – Using Feature Codes During Active Calls](https://docs.ucstack.io/docs/on-demand-call-recoring.md)
- [Using the eFax Portal](https://docs.ucstack.io/docs/using-the-efax-portal.md)
- [Email-to-fax instructions](https://docs.ucstack.io/docs/email-to-fax-instruction.md)
- [Introduction to the Cloud AI Agents](https://docs.ucstack.io/docs/introduction-to-ai-agents.md)
- [Accessing the Cloud AI Agent Configuration Page](https://docs.ucstack.io/docs/accessing-the-ai-agent-configuration-page.md)
- [Agent Prompt Examples on Cloud](https://docs.ucstack.io/docs/agent-examples.md)
- [Cloud AI Agent Best Practices](https://docs.ucstack.io/docs/ai-agent-best-practices.md)
- [Send Email](https://docs.ucstack.io/docs/send-email.md)
- [Webhooks](https://docs.ucstack.io/docs/webhooks.md)
- [Send SMS](https://docs.ucstack.io/docs/send-sms.md)
- [Dropped Calls & One-Way Audio](https://docs.ucstack.io/docs/intermittent-incoming-or-outgoing-calls-issues.md)
- [Echo, Static & Audio Issues](https://docs.ucstack.io/docs/phone-and-voice-quality.md)
- [iPhone Softphone rings intermittently (or not at all)](https://docs.ucstack.io/docs/iphone-softphone-rings-intermittently-or-not-at-all.md)
- [Google Pixel Softphone rings intermittently (or not at all)](https://docs.ucstack.io/docs/google-pixel-softphone-rings-intermittently-or-not-at-all.md)
- [Samsung Galaxy Softphone rings intermittently (or not at all)](https://docs.ucstack.io/docs/softphone-rings-intermittently-or-not-at-all.md)
- [Web Phone (desktop) Audio Issue](https://docs.ucstack.io/docs/web-phone-audio-issue.md)
- [Required Firewall Configuration](https://docs.ucstack.io/docs/firewall-recommendations.md)
- [Troubleshooting Network & Connection Issues](https://docs.ucstack.io/docs/troubleshooting-basics-networking-and-lan-issues.md)
- [Responding to Security Concerns](https://docs.ucstack.io/docs/security.md)
- [ASUS (RT, GT, and Merlin firmware) Configuration Guide](https://docs.ucstack.io/docs/asus-rt-gt-and-merlin-firmware-configuration-guide.md)
- [Bell Home Hub 3000/4000 Configuration Guide](https://docs.ucstack.io/docs/bell-home-hub-30004000.md)
- [D-Link models (DIR-615-628-825+) Configuration Guide](https://docs.ucstack.io/docs/d-link-models-dir-615-628-825-configuration-guide.md)
- [NETGEAR (Nighthawk and Orbi mesh systems) Configuration Guide](https://docs.ucstack.io/docs/netgear-nighthawk-and-orbi-mesh-systems-configuration-guide.md)
- [Rogers Ignite Gateway (XB6/XB7/XB8) Configuration Guide](https://docs.ucstack.io/docs/rogers-ignite-gateway-xb6xb7xb8.md)
- [Sonicwall Configuration Guide](https://docs.ucstack.io/docs/sonicwall.md)
- [Telus T3200M Configuration Guide](https://docs.ucstack.io/docs/telus-t3200m-configuration-guide.md)
- [TP-Link Configuration Guide](https://docs.ucstack.io/docs/tp-link-configuration-guide.md)
- [Caller ID Flagged as Possible SPAM: A Guide for Customers](https://docs.ucstack.io/docs/caller-did-flagged-as-possible-spam-for-outbound-calls.md)
- [Inconsistent Incoming Caller Name Display](https://docs.ucstack.io/docs/inconsistent-incoming-caller-name-display.md)
- [Grandstream GXP 16xx Quick User Guide](https://docs.ucstack.io/docs/grandstream-gxp-1610-1620-1628-1630-quick-user-guide.md)
- [Grandstream GXP 21xx Quick user guide](https://docs.ucstack.io/docs/grandstream-gxp-2130-2140-2160-2135-2170-guide-de-référence.md)
- [Grandstream GAC2500 Quick user guide](https://docs.ucstack.io/docs/schema-de-la-messagerie-excloud.md)
- [Mitel 5624 wireless handset Quick reference guide](https://docs.ucstack.io/docs/guide-pratique-téléphone-sans-fil-mitel-5624.md)
- [Mitel 5312 / 5324 IP phone Quick reference guide](https://docs.ucstack.io/docs/guide-pratique-téléphone-ip-mitel-5312.md)
- [Mitel 5330 IP phone Quick reference guide](https://docs.ucstack.io/docs/guide-pratique-téléphone-ip-mitel-5330.md)
- [Mitel 6910 IP phone Quick reference guide](https://docs.ucstack.io/docs/guide-pratique-téléphone-ip-mitel-6910.md)
- [Mitel 6940 IP phone Quick reference guide](https://docs.ucstack.io/docs/guide-pratique-téléphone-ip-mitel-6940.md)
- [Mitel 6930 IP phone Quick reference guide](https://docs.ucstack.io/docs/guide-pratique-téléphone-ip-mitel-6930.md)
- [Mitel 5320 IP phone Quick reference guide](https://docs.ucstack.io/docs/guide-pratique-téléphone-ip-mitel-5320.md)
- [Mitel 6920 IP phone Quick reference guide](https://docs.ucstack.io/docs/guide-pratique-téléphone-ip-mitel-6920.md)
- [Yealink SIP-T43U Quick Start Guide](https://docs.ucstack.io/docs/yealink-sip-t43u-quick-start-guide-v8636.md)
- [CallEase](https://docs.ucstack.io/docs/callease.md)
- [Using the Web Phone for the First Time](https://docs.ucstack.io/docs/using-the-web-phone-for-the-first-time.md)
- [SNAPmobile Setup Guide for Androids Users](https://docs.ucstack.io/docs/snapmobile-setup-guide-for-androids-users.md)
- [SNAPmobile Setup Guide for iPhone Users](https://docs.ucstack.io/docs/snapmobile-setup-guide-for-iphone-users.md)
- [SNAPmobile Call Quality Best Practices](https://docs.ucstack.io/docs/snapmobile-call-quality-best-practices.md)
- [SNAPmobile User Habits & Best Practices](https://docs.ucstack.io/docs/snapmobile-user-habits-best-practices.md)
- [SNAPmobile Troubleshooting Guide](https://docs.ucstack.io/docs/snapmobile-troubleshooting-guide.md)
- [How to Report a SNAPmobile Issue to Support](https://docs.ucstack.io/docs/how-to-report-a-snapmobile-issue-to-support.md)
- [VoIP Glossary - Know Your Terms](https://docs.ucstack.io/docs/voip-glossary-know-your-terms.md)
- [SIP Basic Call Flow Explained](https://docs.ucstack.io/docs/sip-basics.md)
- [Understanding the spectrum of 2.4GHz and 5GHz wireless networks](https://docs.ucstack.io/docs/understanding-the-spectrum-of-24ghz-and-5ghz-wireless-networks.md)
- [Site Survey](https://docs.ucstack.io/docs/site-survey.md)
- [Mobile or Web Phone at Home over Wi-Fi](https://docs.ucstack.io/docs/using-mobile-or-web-phone-at-home-over-wi-fi-1.md)